This section allows you to download or print copies of our publications. Some of these publications are in a portable document format (pdf). In order to view these you must first have installed Adobe's free Acrobat reader. The reader can be downloaded from the Adobe website.

Our publications are made available in accordance with our Guide to Information.



PAA Charging and Travelling Time Policy

Published 01 Nov 2016

This document for Public Appointments Advisers details how charges for fees and travelling time are made.

PAA Records Management Statement

Published 10 Feb 2016

This document outlines the Commissioner's expectations for the appropriate management of records by the Public Appointments Advisers (PAAs).

How we handle complaints about us

Published 01 Apr 2014

This document explains how we handle complaints made about us. It's based on the model provided by the Scottish Public Services Ombudsman's Complaints Standards Authority (CSA).

How to make a complaint about us

Published 01 Apr 2014

This leaflet tells you how to make a complaint about us. It's based on the model provided by the Scottish Public Services Ombudsman's Complaints Standards Authority (CSA).