This section allows you to download or print copies of our publications. Some of these publications are in a portable document format (pdf). In order to view these you must first have installed Adobe's free Acrobat reader. The reader can be downloaded from the Adobe website.

Our publications are made available in accordance with our Guide to Information.

Featured Publications:

Good practice in assessment - Dumfries and Galloway NHS

Published 05 Nov 2014

This is a brief summary of an exercise that was used to simulate a situation that a board chair might realistically have to deal with once appointed. It was considered to be very a good way of assessing skills that the chair of this board was going to need to be successful.

Guidance on application of the 2013 Code - Merit and Most Able

Published 08 Aug 2014

This guidance is issued by the Commissioner in terms of section 2 (6) of the Public Appointments and Public Bodies etc. (Scotland) Act 2003. It is intended to assist in the understanding and implementation of the 2013 Code of Practice and clarifies the Code's requirements in respect of the identification and appointment of the most able applicants.

Good practice in attraction and assessment - Lanarkshire NHS

Published 12 Jun 2014

This was a pilot appointment round commissioned by Alex Neil MSP, the Cabinet Secretary for Health and Wellbeing. The Cabinet Secretary had indicated that he was very keen for the round to use a more pro-active approach to publicising the opportunities to serve as board members and for a more accessible, engaging and attractive appointment process to be tried. In particular, the Cabinet Secretary wanted the exercise to be used as an opportunity for the board to engage effectively with the communities that it serves and for the round to generate a more diverse field of applicants than can sometimes be the case when standard approaches are tried. Read the full report to find out more about the innovative approaches that were used.

2013 Applicant Research

Published 08 Apr 2014

In 2013 we undertook our second applicant research study. This built on the results received in 2012 and has helped to identify areas in which the applicant experience has improved, and areas which could benefit from further consideration. The research is fully supported by the Scottish Government who have committed to considering the data provided to make improvements to the applicant experience. We are grateful to those who provided time and effort giving invaluable feedback which formed the basis of the findings.

How to make a complaint about us

Published 01 Apr 2014

This leaflet tells you how to make a complaint about us. It's based on the model provided by the Scottish Public Services Ombudsman's Complaints Standards Authority (CSA).

How we handle complaints about us

Published 01 Apr 2014

This document explains how we handle complaints made about us. It's based on the model provided by the Scottish Public Services Ombudsman's Complaints Standards Authority (CSA).

Mobility and Access Committee for Scotland - effective attraction and assessment 2013

Published 03 Dec 2013

This example was from a recent appointment round that worked well. The advertising used was targeted to attract applications from applicants with a disability and the selection process itself was comparatively more accessible with simple and clearly expressed criteria for selection.

Effective planning and assessment - Orkney NHS 2010

Published 15 Nov 2013

An example of an approach to an appointment round that worked well. In this case there were very few essential criteria and one was very focused on the needs of the board and the particular position that had to be filled.

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